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FAQ

FAQ - XT Machine

1. Q: Can you customize the machine for me ?
    A: Yes, we can customize machine or production line  according to customer's requirements and workshop size.

2. Q: When can I get the price?
    A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your E-mail so that we will regard your inquiry      priority.

3. Q:  Can you guarantee your quality?
    A:  Of course. We are the manufacture factory. More important , we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely. 

4.Q:  What shall we do if breakdown occurs?
     A: Please informed us once the breakdown occurs. During warranty period, if breakdown occurs, we shall respond in time after receiving the notification of the buyer. We shall  handle failure over the telephone/ fax or arrange relevant personnel to the site according to the buyer’s requirements.

5.Q: What are your advantages compared with your competitors?
   A: With rich industry experience and strict Product Quality Control systems, we provide:
     1). Stable and reliable product at reasonable price
     2). Good customer service: Fast response to any inquiry or question
     3). On-time delivery.

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